Company Information

• Company Name: Windhoek Textile Distributors CC
• Registration No: CC/2000/0048
• Website: windhoektextile.com.na
• Email: info@wintex.com.na
• Cell: +264 81 372 6807
• Tell: +264 83 723 7507
• Address: 31 Andimba Toivo Ya Toivo Street, Southern Industrial, Windhoek
• Postal Address: P.O.Box 2129 Windhoek

1. Introduction

We respect your right to privacy. This Privacy Policy outlines how we protect your Personal Information in accordance with the Protection of Personal Information Act (Act No. 4 of 2013) and other applicable data protection laws in Namibia. By using our website, you agree to the terms outlined in this Privacy Policy. If you do not accept this Policy, please refrain from using our services.

2. Personal Information

For this Policy, “Personal Information” is defined as per the Act and relevant data protection regulations, including the GDPR (EU) 2016/679. When you register an account or contact us, you may be asked to provide the following Personal Information:

• First name
• Surname
• Company Name
• Email address
• Physical address
• Phone number

We will limit the types of Personal Information we collect to that which you consent to. Payment details are processed securely through our payment gateway and are never stored by us. We do not collect sensitive information without explicit consent, except as permitted by law.

3. Use of Personal Information

By agreeing to this Privacy Policy, you consent to the use of your Personal Information for:

• 3.1 – Providing and managing our services
• 3.2 – Notifying you about changes to our services
• 3.3 – Sending marketing communications related to our services
• 3.4 – Responding to your queries and requests
• 3.5 – Understanding user trends to enhance our services
• 3.6 – Conducting security and legal checks

4. Security of Personal Information

We implement reasonable technical and organizational measures to protect your Personal Information against loss, misuse, or unauthorized access. Your data may be stored in secure databases, and we retain it only as long as necessary or as required by law. 4.1 – We implement reasonable technical and organizational measures to protect your Personal Information against loss, misuse, or unauthorized access. 4.2 –  Your Personal Information may be stored in secure databases, and we take precautions to ensure it is adequately protected, even if stored in jurisdictions with different data protection laws. 4.3 – We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

5. Access and Control Over Personal Information

5.1 You have the right to:

• 5.1.1 – Access your Personal Information held by us.
• 5.1.2 – Request correction of any inaccuracies in your Personal Information.
• 5.1.3 – Request deletion of your Personal Information, where applicable.
• 5.1.4 – Withdraw your consent for processing your Personal Information.

6. Log Files

6.1 – When you visit our website, we may collect information such as your IP address, browser type, and the pages you visit. This data is anonymous and used for statistical purposes only.

7. Cookies

7.1 – Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

• 7.1.1 – Session cookies are temporary and expire once you close your browser.
• 7.1.2 – Permanent cookies remain on your device for a specified period or until deleted.

8. Third-Party Links

8.1  – Our website may contain links to third-party websites. We do not control these sites and are not responsible for their privacy practices. Please review their privacy policies before providing any Personal Information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• Email: info@wintex.com.na
• Cell: +264 81 372 6807
• Tell: +264 83 723 7507

10. Governing Law

10.1  – This Privacy Policy is governed by the laws of Namibia. 10.2 – Data Messages (as defined in the Electronic Communications and Transactions Act, No. 25 of 2002) will be deemed to have been received by Windhoek Textile Distributors if and when we respond to the Data Messages. 10.3 – Data Messages sent by Windhoek Textiles to a user will be deemed to have been received by such user in terms of the provisions specified in section 23(b) of the Electronic Communications and Transactions Act. 10.4 – Users acknowledge that electronic signatures, encryption, and/or authentication are not required for valid electronic communications between users and Windhoek Textile Distributors. 10.5 – Users warrant that Data Messages sent to Windhoek Textile Distributors from any electronic device used by such user were sent and/or authorized by such user personally. 10.6 – This Website is owned and operated by Windhoek Textile Distributors (Registration No: CC/2000/0048), a company registered in Namibia, operating in accordance with the laws of Namibia. 10.7 – Address for service of legal documents:

• 31 Andimba Toivo Ya Toivo Street
• Southern Industrial
• Windhoek

10.8 Postal Address:

• P.O. Box 2129
• Windhoek

10.9-  Windhoek Textile Distributors CC – located at https://www.windhoektextile.com.na 10.10 – Email address: info@wintex.com.na